TERMS & CONDITIONS

You warrant and agree that:

2.1 You have the right to make this Agreement with us and that you are over the age of 18 years

2.2 You will have only one Account with us

2.3 All of the information you give to us when you open an Account is true, accurate and complete and that you are not opening the Account for anyone else

2.4 If you follow any links we have on the Site, you will read the T&Cs on the sites we link you to

2.5 You won't use robots, spiders, scrapers or similar things on the Site

2.6 You won't try to get around any things we put on the Site to stop or limit access to parts of it

2.7 You won't do anything that might cause our systems to crash

2.8 You won't steal, borrow, copy or otherwise obtain the Site or any part of it for use in any other site or application

2.9 You won't try to modify, translate, adapt, edit, decompile, disassemble or reverse engineer any programs we use in connection with the Site or the services it offers

2.10 You won't copy, imitate or use the trademarks and/or designs and/or layout or anything else which would usually amount to intellectual property and which we own.

3.1 Either we or our affiliates own all of the information and intellectual property on the Site and which we use in the sessions or deliver with any of the other services we offer.

3.2 You don’t have the right to copy or use any of that information or intellectual property other than to use the Site, unless we give that right to you.

You warrant and agree that:

that you have told us before the delivery of any of our services or any session of anything which might affect its delivery or any advice or assistance we might give you

that you must follow all advice we offer in relation to the service or the session

that if we offer advice which you choose not to take we will not be liable for the consequences.

5.1 You will pay each invoice we deliver to you within 30 days of the date of that invoice or within any other period mentioned in that invoice.

5.3 If we offer you the ability to pay us by instalments you agree:

1. not to cancel any arrangement or fail to pay all such instalments
   • cancel any order you have made with us or stop delivering any services we have agreed to provide; or (at our option) treat the entire balance due under the instalment arrangement as being immediately due and payable.
      
2. if one or more instalment is not paid on the date it is due to be paid we may:
    
3. If any payment due to us is delayed by more than 30 days or not made within the time specified in the invoice, we may charge you interest upon it (and the balance due if we decide to pursue the entire balance) at the rate of 8% per month compounded.
    
4. If any payment is not made by the due date, we may cancel our agreement with you without refunding any part of the fee you have paid.

5.4 We will not retain any information relating to your bank or credit cards.

6.1 Except for circumstances beyond our control, we will attend all sessions you have booked with us but we can never guarantee that the staff member you have booked will be available for the session. Any substitute will have at least the same level of skills as the staff member being replaced.

6.2 If we are forced to cancel a session, we will credit the value of that session to you within 30 days of that session.

6.3 Payment of the value of any cancelled session will be our entire liability to you if we are forced to cancel any session for any reason.

7.1 You agree that, for the purposes of the agreement between us and for the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, we may confirm the terms of this agreement and the goods and services it is providing to you by email.

7.2 If you are a consumer and:

1. Unless it is to take place within the next 14 days, you may cancel a Programme at any time within the period of 14 days from the date you place your order with us and we will refund all the money you have paid us;
    
2. you wish to cancel a Programme within the period of 14 days from the date you place your order with us, we may not be able to make any refund of the monies you have paid us.

7.3 If you are not a consumer then the following terms apply:

1. unless it is to take place within the next 7 days, you may cancel a Programme at any time within the period of 7 days from the date you place your order with us and we will refund all the money you have paid us;
    
2. if you wish to cancel a Programme after the period of 7 days mentioned in sub-clause 7.3.1 has expired then:
   1. if a session(s) is cancelled by you more than 15 weeks prior to the start date for that session you will pay us 25% of the session price as a cancellation fee;
       
   2. if a session(s) is cancelled by you in the period between 15 weeks and 6 weeks prior to the start date for the session(s) you will pay us 50% of the session price as a cancellation fee;
       
   3. if a session(s) is cancelled by you less than 6 weeks prior to the start date for the session you will pay us 100% of the session price as a cancellation fee.
       
   4. If you book SMART PPA - a carousel of 3 activities which run at the same time and cancel 1 or more strands of the carousel, the cancellation fees outlined above will apply. As SMART PPA is discounted, the full price for the remaining strands will be charged - as outlined by our website in your area.

7.4 You accept that we will not issue a refund of any nature in the event of a cancellation of a session or of the Programme by you due to:

• poor weather;
• the non-availability of your premises;
• because of school commitments;
• insufficient numbers of attendees
• School Closure

The following conditions apply to iMedia session:

8.1 Any work uploaded to the Site will be password protected and you agree to use your best endeavours to ensure that such passwords are used only by those people who are authorised by you to use them.

8.2 You acknowledge that we have the right to store and monitor all work uploaded to our System, Cloud and iPads.

8.3 You agree to allow us to charge our staff and class set iPads using your electricity at no charge. You agree to let these iPads use the school wi-fi freely and to supply us with the wi-fi network name and password. These credentials will be securely stored within our CRM system and communicated to staff who teach at your organisation.

8.4 You agree to allow us to save your pupils work directly to our iPads and the Cloud. You agree to us taking images and videos or pupils and any prior consent must be obtained by the school. Any pupils that are prohibited from this must be advised by the school to the Junior Jam staff member and the office at info@juniorjam.co.uk

8.5 Junior Jam iMedia PPA sessions are based on class sizes of 30, we supply 15 iPads / iPad minis for pupils and 1 iPad for the instructor. If an iPad needs repairing this may be lost from a set for up to 7 days, whilst the repair is performed. Junior Jam take responsibility for charging the iPads for a session but may require use of your power. We also provide access to all the apps used within our coursesthat are on Junior Jam devices. If you wish your children to use more than 15 iPads within a lesson, your school may provide your own iPads and Junior Jam will supply an app list upon request, within 48 working hours, so you can purchase the required apps. Please email app list requests to admin@juniorjam.co.uk .

The following conditions apply if we are running a Holiday Club and you are an organisation:

9.1 Unless we have agreed in writing to do so, we will not provide lunchtime supervision.

9.2 You will have a member of your staff present at the end of all sessions to ensure that all children attending the session are collected by their parent or guardian.

The following condition applies to PPA Cover and ASC and if you are an organisation:

10.1 You will have a member of your staff present at the end of all sessions to ensure that all children attending the session are collected by their parent or guardian.

10.2 PPA Cover Times : AM Cover length is a maximum of 3hours in length (excludes break). PM Cover session time is a maximum of 2hours 30mins in length. Full day cover is a maximum of 5hours 30min in length shared across the AM and PM as you wish, however staff must receive 1hour in breaks throughout the day. Lunch and After school clubs must be booked outside of PPA cover times. Any time outside of these will be charged at £0.67 per min per staff member and at £0.78 per min per staff member in Greater London and the South East.

10.3 REPORTING & ASSESSING : This is an optional extra we offer for an additional fee. Registers must be supplied in Excel format, electronically to the Junior Jam office in advance of the half term beginning for us to ensure grades are given. Failure to do so will mean you may not receive the grade but are still charged. If your class registers change you must update the Junior Jam office with a revised Excel spreadsheet 2 weeks before the end of the half term for those changes to be actioned. If you are unhappy with the reporting and assessing supplied by Junior Jam or you notice a class or students are missing or inaccuracies; you must report this to the Junior Jam office within 14days of that half term ending. Failure to report to us in this timeframe will mean we are unable to amend the reporting and assessing. If the Junior Jam office agrees the reporting is inaccurate or has not been completed, we will credit or refund the reporting and assessing fee for that staff member, proportionally for that class(es) for that half term. If Junior Jam are unable to provide reporting and assessing due to staff absence, we will refund or credit the proportional amount of reporting and assessing fees for that half term. Our reporting fees assume we will see the same classes each week, if within a half term you alternate classes so that our reporting and assesses increases you will be billed additionally for this.

We delete R&A data on 1^st Nov for the previous academic year, this is to allow next year’s teachers the opportunity to review the data in Autumn 1. EG: academic year Sept 2023 to July 2024 R&A, will delete on Nov 1st 2024.

If you do not take out the Reporting & Assessing option you may provide the staff member time within their contracted PPA hours to give the students a grade for within their lessons. However, Junior Jam are not responsible for overseeing this or ensuring its completion. This time cannot be during break, during their lunch time or after school.

10.4 PLANNING MATERIAL : Junior Jam will give you online access to view our planning material whilst you are a customer of Junior Jam, you must not electronically share our planning with anyone who is not a member of staff at your organisation unless they are part of OFSTED . Once the contacted is finished your login will be revoked. Junior Jam own the copyright of their planning material and reserve all rights. Upon not being a Junior Jam customer you must delete any electronic copies of our planning, printed copies may be retained.

10.5 PPA COVER SERVICE : We will supply 1 staff member per subject which is outlined on your Order Confirmation. Each staff member can work with 1 class at any given time, we are happy to work with multiple classes throughout the day. However, we will require a timetable outlining which classes we see when. Our maximum class size is 30 students. OFSTED regulation must be adhered to regarding staffing ratios which may mean you may need to supply additional staffing. We recommend if a class has a TA with the usual class teacher, that TA be within our lesson. If a child has a 1 to 1 support, they must be in any Junior Jam lesson with that child. Junior Jam are able to work with Reception upwards, our lessons are not suitable for Nursery aged children. Our lessons are suitable for mainstream schooling, if you have a class(es) with SEND needs please raise this at the time of booking so we are consider if our service is suitable. Our service is "PPA Cover" which we see as live teaching within a school setting. Our lessons must not be recorded or shared without prior written consent from our office. We may consider live streamed webinars if students are unable to access school, however this must not be recorded and the filming, platform and safeguarding must be facilitated by the school - this must be agreed with the Junior Jam office in writing. As part of your school online portal we supply an Upload and a DeepDive section. These are a free extras and therefore if we are unable to complete these online sections, but deliver the PPA Cover lessons our contract is fulfilled. If we are working with a mixed year class, we will always work to the lower level as prescribed on the planning email or Junior Jam School Portal for the mix class.

NAME CLASSES & MIXED CLASSES:
On your school portal we request you name the classes in your school in advance of our first session so we can accurately monitor and progress the classes. Within this section if you have a mixed class, please put that class on the year groups programme you wish them to follow. EG if you have a Y3/Y4 mixed class, if you want them to follow the Y4 programme as detailed on your planning email - on Name Classes input them as Y4. Each lesson taught can only cover a single programme, as detailed in our planning - we can not combine programmes for mixed classes. If you do not name a mixed class, we will work to the lower level as prescribed on the planning email or Junior Jam School Portal for the mix class. EG if our planning say Y3 = L1 and Y4 = L2 and its a Y3/4 mix we will cover L1.

10.6 PPA ROTATIONS: If you require our staff to move classrooms between lessons and the students to remain in the same classroom, you must ensure someone is in the room to supervise the children whilst our staff member moves. If you instruct us to move and the class in left unsupervised, this is not our liability as we are following your instruction. If you have booked SMART PPA Cover and the children can move spaces, our staff will manage the rotation (unless advised otherwise).

If the member of staff allocated to you becomes unavailable or they are no longer able to attend Junior Jam will endeavour to provide like for like cover. If like for like cover is not available we may provide another a different subject, however you will have the option to refuse it and be credited for the cancellation. If cover is sent you will receive a change of instructor email detailing the cover staff member and DBS details. If a Junior Jam staff member is unable to attend and no cover is available you agree to give us 3 teaching weeks to replace them, any time we do not teach will be credited. If this is part of SMART PPA the rest of the staff will still attend as normal.

The staff member detailed on the activity schedule is correct at the time the order confirmation is printed. Each half term you will receive an email that will state the staff attending. If email addressing and contacts change you must email admin@juniorjam.co.uk with the updated email addresses.

Any changes you wish to make, such as cancelling a session or requesting a time change must be communicated to the Junior Jam office and not the teaching staff. The office must then formally accept these changes in writing to the school.

If you or those for whom you are responsible cause any breakage, loss or damage to any of our equipment or the premises we control you will make good that loss in full within 7 days of receiving an invoice from us for the amount due.

We warrant that all persons working directly with children and aged over 16 have undergone an Enhanced DBS check. Junior Jam renew these at least every 3 years. You may not cancel any session because our policy on this issue does not comply with yours.

If within 12 months of conducting a session, you or the Academy Trust you belong to, choose to offer any person who conducts that session for us, a permanent or temporary position or any freelance work, you will pay us a fee of £5,000 plus VAT as a commission for introducing that person to you. This fee increase to £7,000 plus VAT if the organisation venue we teach at is based within Greater London, Essex or South East (area as described on our website for pricing and pays the weighted rate). The fee is payable per member of staff. The fee is payable based on who the original contract(s) is with. It is your responsibility to inform us of any appointment within 14days of the candidate accepting the position. Failure to do so will mean there is an additional 30% added to the recruitment fee.

The staff member detailed on the activity schedule is correct at the time the order confirmation is printed. Each half term you will receive an email that will state the staff attending, this email will go to the contact who the order confirmation is addressed to and the main school email address we hold on file. If the email addresses and/or contacts change you must email admin@juniorjam.co.uk with the updated contact details.

Junior Jam instructors are not necessarily qualified teachers, although some do have QTS. When booking with Junior Jam we are not offering qualified teachers, we are offering specialist instructors who follow our own curriculum.

Junior Jam Staff are provided with company iPads which they require to teach their lessons. You agree to allow them to use their devices during their lessons, connect to school Wi-Fi and allow them to connect to the schools interactive boards.

You agree to allow occasional visits by Junior Jam managers and senior staff members, to appraise and provide assistance during lessons that your regular Junior Jam instructor teaches. Any one who attends your school will have their DBS details supplied by the usual means.

You will provide (without charge) one parking space for each instructor conducting a session and that parking space will be no more than 20 metres from the entrance to the premises in which the session is to take place. If parking is difficult or not available within 15 minutes of the agreed start of any session, we may treat you as having cancelled that session. If the instructor is forced to pay any parking fees you must reimburse the instructor that same day if they present you the pay and display ticket or reimburse Junior Jam if we invoice you for the cost of parking.

The staff member must be able to gain access to the car parking space 15mins - 5mins prior to the start of the session start time. They must be able to leave the car park in their vehicle immediately after they complete their day at your organisation.

You understand that the staff we employ work to very specific timetables which are difficult to amend and you agree that if you do not collect your child by the time we have advised you, we have the right to charge a fee of £5.00 for each 5 minutes or part of 5minutes you are late collecting each child for which you are responsible.

We and you both agree that our Privacy and Cookie Policy forms part of these T&Cs.

21.1 We can’t promise that the Site will meet your needs; that it will work properly; that it will be fit for a particular purpose and that it will not infringe the rights of others.

21.2 We can’t promise that the Site will work with all systems; that it will be secure and that all information provided will be accurate.

21.3 Any advice given on the Site is general in nature and may not apply to you and/or your circumstances. Unless the advice is given to you as part of a paid for service we offer on the Site, you must take steps to double check that that advice is effective for you.

21.4 We take all reasonable effort to test material before placing it on the Site. In the very unlikely event of any loss, disruption or damage caused by material on the Site, we cannot be held responsible for any loss, disruption or damage to your data or computer system which may occur.

21.5 Because we cannot know and understand your personal circumstances, we cannot guarantee that any suggestion in any material we provide will cause any specific outcome and any and all such material is provided by way of general suggestion only and not in any form of warranty on our part as to any outcome you may achieve.

21.6 The only rights you have under these T&Cs are those mentioned within them. If a right is not mentioned (unless it is a right given to you under the laws of England and Wales) then it does not exist

22.1 We do our very best to make sure that you do not experience any problems but if you do, you must tell us straight away.

22.2 We will do what we can to resolve the problem as quickly as we can and without charge to you if we agree that you have a problem.

22.3 If we cannot resolve an issue immediately, you may invoke our Complaints Policy

23.1 We never guarantee that the Site will be available all the time and if it’s not available for any reason you can’t hold us responsible for anything you lose as a result.

23.1 We have the right to change the Site and the services it offers, suspend it or stop it at any time.

24.1 As far as we are allowed by law, we deny liability for any losses of all kinds which you incur from visiting the Site and from using the services we offer. You use the Site at your own risk.

24.2 We do not accept any liability if you are using the services we supply for commercial purposes.

24.3 Nothing in these T&Cs excludes or restricts our liability for death or personal injury resulting from any negligence or fraud on our part.

25.1 We don’t control any of the websites we link to and so we can’t be responsible for the content of such websites and we disclaim liability for any losses which come out of you using them.

25.2 Just because we link to a site does not mean that we endorse or recommend that site.

25.3 We can never guarantee that a link will work.

25.4 If you find any link we offer to be offensive, please let us know and we will consider removing it.

25.5 If you link to any other site using the Site then you understand that separate conditions will apply to those sites and that we have no control over those conditions – so you agree that you will read and understand them before using those sites.

26.1 These T&Cs will change from time to time and we don’t have the resources to let all our visitors know about the changes. As a result you MUST come back to this page to make sure that we haven’t changed the T&Cs and whenever you access the Site, you are confirming to us that you are aware of any changes.

26.2 We also have the right to change the Site as and when we want to, but these T&Cs will still apply to any changes we make.

27.1 Operative Law – these T&Cs are made under the laws of England and Wales and that is the only jurisdiction which can govern it/them

27.2 Partnership/Joint Ventures – we and you agree that these T&Cs not form the basis of any partnership or co-venture.

27.3 Effect of Agreement – these T&Cs supersede any previous agreement between the parties in relation to the matters dealt with in them and represents the entire understanding between the parties.

27.4 Time of the Essence – time will not be of the essence in any part of these T&Cs.

27.5 Warranties – all parties acknowledge and agree that they have not entered into these T&Cs in reliance on anything said or promised by the other which is not in these T&Cs.

27.6 Force Majeure – if something outside our control happens and that prevents us from performing our services then you accept that we are not liable for the consequences of that failure (this includes such things as strikes, riots, fires, explosions, war, floods and so on). If such an event does happen we will tell you as soon as we are able and resume the service as soon as we can. If we cannot perform the service within a reasonable time, we can cancel it and if we do we will refund to you a fair and reasonable proportion of any payment you have made to us. This is if we are unable to perform our service, not if you are unable to receive our service due your unavailability or closure.

27.7 Unenforceability – if a Court or other body says that any part of these T&Cs is unenforceable, the rest of them will stand.

27.8 Notices – if either you or we need to give formal notice to the other it must be done by email to the address that each of us gives to the other from time to time.

27.9 Entire Agreement – these T&Cs contain the entire understanding between us.

The following conditions apply to parents/guardians of participants in Junior Jam Holiday Clubs:

28.1 If it is a paid club and you cancel your child's position with less than 7days notice from the start of the club and we are unable to re-sell that position, no refund will be given. If you give us 7days or more notice, from the start of the club, by emailing clubs@juniorjam.co.uk - a full refund will be given. If your child is expelled from the club for bad behaviour, a partial refund may be given if we can re-sell their position.

28.2 Participants should arrive at least 5 minutes before the start of any session, parents must remain with the child until the start time of the club.

8.3 Parents and guardians may not stay and watch their children participate once the club begins.

28.4 Parents must collect their children promptly at the end of any session. We cannot accept responsibility for any child who is not collected at the end of a session. Parents should arrive 5mins before the end of the club. If your child is collected late they may not be able to attend future sessions.

28.5 All parking and other facilities we provide are provided at your sole risk and, as far as we are allowed by law, we deny all liability for any loss or damage which you sustain whilst on our premises. (This does not apply to losses or damage arising through personal injury or fraud.)

28.6 Both you and your children must at all times act in a proper manner. If, in our sole opinion, we consider any behaviour to be unacceptable, we may terminate any Programme you have purchased from us without refunding any monies you have paid to us.

28.7 You agree that we may take still and moving images of your children whilst attending any sessions and that these images may be used by us at any time and for any reason without payment to you or your child. These images are likely to be used in iMedia computing sessions and will be stored on our iPad until the club ends. They may also be given to funders for evidence purposes.

28.8 You consent to Junior Jam sharing your information with the lead school running the club and and funders who have supported the clubs. You also consent to the lead school sharing information on your child such as their FSM eligibility and FSM identification number.

28.9 If your child has any special physical needs, requires 1 on 1 support or any regular medication you agree to advise us of these requirements in your booking with us and accept that we are not able to provide any 1 on 1 support nor can we administer any medication. If your child requires one to one support at school, you or the school must provide this at the club and allow Junior Jam to vet this person and see a valid DBS certificate.

28.10 If a club is cancelled, Junior Jam accept no liability and will only consider refunding parents if payment has been made directly to Junior Jam.